At Nightfoxshop.com, the online store of Nightfox Designs, we take great pride in delivering high-quality custom jerseys and personalized gear. Each product is made to order and customized with your chosen designs, including personalized names, to create a truly unique piece.

Due to the customized nature of our products, all sales are final, and we do not accept returns or exchanges. Once your order has been placed, we begin production from scratch to ensure each item is made to your exact specifications.

Non-Returnable & Non-Refundable Items

As all of our products are personalized and made-to-order, they cannot be resold or repurposed. Therefore, customized products are not eligible for refunds or returns. Please review your order carefully before submitting it, including spelling of personalized names, design choices, and sizes.

Production Time

Our standard production time is 8-10 working days. This timeline may vary depending on current production capacity. After your order has been produced, it will be shipped promptly, and you will receive a tracking number via email.

Defective or Damaged Products

If you receive a defective or damaged product, please contact us within 7 days of delivery at sales@nightfoxdesigns.com with your order number and a description of the issue. We will work with you to resolve the problem by offering a replacement if necessary.

Incorrect Personalization

If there is an issue with the personalization due to an error on our part, we will take responsibility and provide a replacement product at no additional cost. Please contact us immediately if you notice any errors.

We appreciate your understanding of our refund and returns policy. Should you have any questions, feel free to reach out to our team at sales@nightfoxdesigns.com. We are here to ensure you have the best experience possible with Nightfoxshop.com.

Thank you for choosing Nightfox Designs for your custom jerseys and gear!